Privacy Policy

Elevate Community ("we," "us," or "our") operates the Elevate Community mobile application (the "App"). We are a nonprofit organization based in Colorado Springs, Colorado, serving a faith-based community of young professionals ages 18-30.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our App. By using the App, you agree to the practices described in this policy.

1. Information We Collect

Information You Provide

• Account Information: Email address, password (stored in hashed form), full name, and date of birth.
• Mobile Phone Number (optional): Collected only if you choose to enable text messages in Settings > Text Messages, together with a timestamped record of your consent.
• Profile Information: Bio, profile photo, interests, and gender. Gender is used to scope certain groups (e.g., men's or women's groups).
• User-Generated Content: Messages, event RSVPs, group memberships, and other content you create.
• Photos: Profile photos you upload are stored securely in our cloud storage.

Information Collected Automatically

• Device Information: Device type, operating system version, and unique device identifiers.
• Push Notification Tokens: When you enable push notifications, we collect your device's push notification token.
• Usage Data: Information about how you interact with the App to improve your experience.
• Approximate Location: With your permission, approximate location data while the App is in use to show nearby events. We do not track your location in the background.

2. How We Use Your Information

• Create and manage your account
• Display your profile to other community members
• Facilitate messaging, event RSVPs, and group participation
• Deliver daily scripture and community content
• Send push notifications about events, messages, and updates
• Show relevant nearby events based on approximate location
• Scope groups by gender for community purposes
• Improve, maintain, and troubleshoot the App
• Monitor for and prevent misuse or violations of community guidelines

We do not sell your personal information. As a nonprofit organization, our mission is community -- not advertising revenue.

3. How We Share Your Information

With Other Members

Your profile information (name, bio, photo, interests) is visible to other members. Messages are visible to their recipients. Group memberships and event RSVPs may be visible to other members.

With Service Providers

• Supabase: Database, authentication, and file storage. Data stored in the United States.
• Expo / EAS: Build and update infrastructure.
• Apple Push Notification Service (APNs): Push notification delivery.
• Twilio: Text message (SMS) delivery, only for members who have opted in to a text messaging program.

Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect rights, safety, or the safety of others.

4. Data Storage and Security

Your data is stored securely using Supabase infrastructure in the United States. We implement:

• Cryptographic password hashing
• Row-level security policies on all database tables
• HTTPS/TLS encryption for all data transmission
• Restricted backend access for authorized personnel only
• Secure cloud storage with access controls for profile photos

5. Text Messages (SMS)

If you opt in through the App (Settings > Text Messages), we send text messages under two separate programs, each with its own consent:

• Account & Security: Password reset codes and account security alerts. Sent only when you request a code or a security event affects your account.
• Community Updates: Event invitations, announcements, and weekly updates. Frequency varies, typically 2-8 messages per month.

Consent to receive text messages is not a condition of membership. Message and data rates may apply. Message frequency varies. Reply STOP to any message to unsubscribe, or HELP for help. You can also turn either program off in the App at any time.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Your mobile phone number and SMS opt-in consent are never shared with, sold to, or transferred to any third party or lead generator. Text messaging originator opt-in data and consent are used solely to deliver the messages described above via our SMS delivery provider.

Full program details, sample messages, and screenshots of the opt-in flow are published at our SMS Program Disclosure page.

6. Your Rights and Choices

Access and Update

You can view and update your profile information at any time through the App's settings.

Account Deletion

You can request account deletion through the App's settings or by contacting privacy@elevatecommunity.app. Upon request, we will delete your account, profile, photos, messages, RSVPs, and group memberships within 30 days.

Push Notifications

Manage push notification preferences in the App's settings or your device settings.

Location Data

Revoke location permissions at any time through your device settings. The App will continue to function without location access.

Text Messages

Opt out of any text messaging program by replying STOP to a message or by turning the program off in Settings > Text Messages.

7. California Privacy Rights

California residents have additional rights under the CCPA:

• Right to Know: Request details about personal information collected.
• Right to Delete: Request deletion of personal information.
• Right to Non-Discrimination: No discrimination for exercising privacy rights.
• No Sale: We do not sell personal information to third parties.

Contact privacy@elevatecommunity.app to exercise your rights. We will respond within 45 days.

8. Children's Privacy

The App is intended for users ages 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we will promptly delete that information. Contact privacy@elevatecommunity.app if you believe a minor has provided us with personal information.

9. User-Generated Content and Moderation

• Content you share may be seen, saved, or shared by recipients outside the App.
• We may review user-generated content to enforce community guidelines.
• We reserve the right to remove content that violates guidelines.
• Deleted messages may persist in backups for a limited period.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will update the effective date and notify you through the App or via email for significant changes. Continued use constitutes acceptance of updates.

11. Contact Us

Elevate Community
Colorado Springs, CO
Email: privacy@elevatecommunity.app